Welcome to Day Night Furniture & Projects! We’re thrilled to have you as a user of our services. Before you proceed, please carefully review the following terms and conditions that govern your use of our website and services. By accessing or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.
1. Acceptance of Terms
Your use of Day Night Furniture & Projects services is subject to your acceptance of these terms and conditions. When you subscribe to or use any of our services, you acknowledge that you have read, understood, and agreed to be bound by these terms.
2. General
Day Night Furniture & Projects operates the e-commerce portal located at woodenstreet.com. By accessing and using our website, you agree to accept all terms and conditions set forth by Day Night Furniture & Projects. Our website serves as an online platform for purchasing home furnishing products.
3. Amendments to Terms
We reserve the right to modify these terms and conditions at any time without prior notice. It is your responsibility to review the terms regularly. Your continued use of our services after any modifications indicates your acceptance of the updated terms.
4. Product Policy
Our website displays products for reference purposes only. Actual products may vary in appearance due to factors such as lighting, manual polish, and wood texture. Please consult with our customer support team to discuss your finish preferences and ensure the best quality product.
5. Services
Day Night Furniture & Projects provides an online platform for purchasing home furnishing products. Upon placing an order, we will ship the product to you, and you will be required to make the payment. Our services are designed to facilitate your shopping experience and provide you with quality products.
6. Eligibility to Use
Our services are not available to individuals under the age of 18, as per the Indian Constitution. Additionally, individuals barred under Indian law are not permitted to use our services. We reserve the right to reject or terminate access to our services for any user, without providing a reason.
7. User Account, Password, and Security
You are responsible for maintaining the confidentiality of your account credentials. Any activity occurring under your account is your responsibility. By providing your contact information, you consent to receive commercial communications from us via phone or message.
8. Product and Pricing Information
Product pricing and information displayed on our website are subject to change without notice. While we strive for accuracy, errors may occur. In such cases, we reserve the right to modify prices or cancel orders. Discounts offered may change without prior notice.
9. User Obligations
You agree to use our website and services in accordance with applicable laws and our terms of use. You are responsible for the content you post and agree not to engage in prohibited activities.
10. Use of Material
You are granted a limited right to access and use the materials available on our website for personal, non-commercial purposes. Modifying or reproducing the material is prohibited.
11. Usage Conduct
You are responsible for ensuring that you have the necessary equipment and internet connection to access our website. Any unauthorized use of our website is strictly prohibited.
12. Intellectual Property Rights
All content and materials on our website are owned by Day Night Furniture & Projects and are protected by intellectual property laws. Unauthorized use of our trademarks or content is prohibited.
13. Disclaimer of Warranties and Liability
We do not guarantee the accuracy or completeness of information on our website. We are not liable for any damages arising from the use of our services.
14. Violation of Terms of Use
We reserve the right to terminate access to our website for users who violate these terms. You agree to indemnify us against any losses incurred due to your violation of these terms.
15. Termination
Either party may terminate these terms at any time. We may terminate your access to our services for various reasons, including violation of terms or commercial viability.
16. Governing Law
These terms are governed by the laws of India. Any disputes arising from the use of our website will be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.
17. Report Abuse
If you encounter any abusive or inappropriate content on our website, please report it to our customer support team.
18. Privacy Policy
By using our services, you agree to our privacy policy. You acknowledge that you have read and accepted the terms of our privacy policy.
19. Newsletters and Communication
You consent to receive communications and newsletters from us via SMS and email. You can unsubscribe at any time by following the instructions in the newsletters.
20. General Provisions
All notices will be served through the website or via email. Our rights under these terms are freely transferable. If any provision of these terms is found to be unenforceable, it will not affect the remaining provisions. Failure to enforce any provision does not constitute a waiver. Any feedback provided by you may be used by us without any obligations of confidentiality. We do not guarantee the exact appearance or finish of our products. Any damage must be reported within 24 hours for resolution.
21. Product Delivery and Installation
Our aim is to ensure a seamless experience from purchase to delivery and installation of your products. We provide detailed information regarding estimated delivery times, installation charges, and procedures to follow upon product delivery.
22. Estimated Delivery Time
We strive to dispatch your products within 5 to 7 days of the timeline. However, exceptional situations such as transport strikes, natural calamities, or unforeseen circumstances may cause delays. In such cases, we will keep you informed and prioritize your delivery.
23. Delivery Charges and Hidden Fees
We offer free delivery for the first attempt to your shipping address. However, in case of missed deliveries, additional charges may apply for subsequent attempts. Product installation charges, if applicable, will be communicated upfront to avoid any surprises.
24. Product Inspection Upon Delivery
Upon receiving your product, please inspect it thoroughly for any damages, defects, or discrepancies. If you notice any issues, please notify our delivery team immediately. We will take appropriate measures to resolve the issue promptly.
25. Refunds and Returns
If you are eligible for a refund, it will be processed within a specified timeframe. Refunds will be initiated via the original payment method, with processing charges deducted if applicable. We adhere to a strict quality control process to ensure customer satisfaction.
26. Customer Support and Assistance
Our customer support team is available to assist you with any inquiries or concerns you may have. Whether it’s tracking your order or resolving product issues, we’re here to help. Feel free to reach out to us via phone, email, or chat for prompt assistance.
27. Product Customization and Special Requests
If you have specific customization requirements or special requests for your order, please communicate them to our customer support team. We will do our best to accommodate your preferences and ensure a personalized experience.
28. Feedback and Reviews
We value your feedback and encourage you to share your experience with us. Your reviews help us improve our products and services to better meet your needs. We appreciate your input and strive to incorporate it into our ongoing efforts.